Contact Us
Have questions or need assistance? We are here to help! Reach out to our team using any of the methods below.
Get in Touch
Our Location
123 Delivery Street, Gulshan, Dhaka, Bangladesh
Phone Number
+880 1877127477Email Address
help@parcelpioneer.comBusiness Hours
Monday - Friday: 9:00 AM - 8:00 PM
Saturday - Sunday: 10:00 AM - 6:00 PM
Send Us a Message
Find Us
Frequently Asked Questions
How do I track my delivery?
You can track your delivery by entering your tracking number on our website or mobile app. You'll receive real-time updates on your parcel's location and estimated delivery time.
What areas do you currently serve?
We currently provide delivery services in Dhaka and Chattogram. We're constantly expanding our coverage area to serve more locations across Bangladesh.
How do I schedule a pickup?
You can schedule a pickup through our website, mobile app, or by calling our customer service. Simply provide the pickup details, and our courier will arrive at the specified time.
What payment methods do you accept?
We accept various payment methods including cash, credit/debit cards, mobile banking (bKash, Nagad), and online banking transfers.